Machines: Due to their medical-grade nature, machine returns are not accepted once shipped. ​
Accessories: Returns are allowed within 5 days of delivery. Domestic returns incur a 10% fee for shipping and processing; international returns require customers to cover return shipping and a 5% restocking fee. Items must be unused and in original packaging.

Tablets: Unopened tablets can be returned within 5 days of delivery. Domestic returns have a 10% fee; international customers cover return shipping and a 5% restocking fee. Opened tablets are non-returnable.

For returns, contact support@axiomh2.com.​

Shipping times vary depending on your location:

• Machines: If in stock, typically delivered within 7 days.
• Tablets: Shipping to Europe may take slightly longer due to processing and transit times.

Machines: Shipping is included in the price. 

Tablets: Shipping costs are calculated at checkout.

Yes, feel free to reach out at info@axiomh2.com with your inquri. 

The right Axiom H2 machine depends on your health needs or business requirements:

• For chronic or serious conditions → We recommend the HW600, which provides higher gas flow for shorter and more effective inhalation sessions.
• For general wellness and everyday use → The HW300 is a great option, but it requires longer inhalation sessions to achieve the same results as the HW600.
• For businesses → We recommend the HW600 or one of our commercial units, depending on the scale of use. The higher gas flow ensures efficient therapy sessions, making it ideal for professional settings, wellness clinics, and recovery centers.

HW600 and HW300 come as a full kit and offer all four types of therapy: inhalation, eye, ear, and water infusion.

Commercial units offer only inhalation sessions, but they come with our water dispenser if you need hydrogen-rich water as well. 

If you need help choosing the best option for you or your business, let us know—we’re happy to assist!